Original price was: $18.95.$11.95Current price is: $11.95. inc. GST
In stock
Flat Rate Shipping $20.00 Per Order Australia-Wide
For the bulk of our deliveries we use Aramex, Couriers Please or Australia Post. You will receive consignment note details via email from Transdirect, Australia Post or Sendle. The courier will NOT require a signature for delivery and will leave the parcel in a safe place if no one is home. i.e. Authority to Leave (ATL) is assumed.
Approximate Delivery Times – business days from the date of dispatch from our Sydney warehouse.
Metro Sydney: 1 – 3 days
Regional NSW: 3 – 6 days
Metro Melbourne: 2 – 4 days
Regional VIC: 4 – 7 days
Metro Brisbane: 2 – 4 days
Regional QLD: 5 – 10 days
Metro Canberra: 2 – 4 days
Metro Adelaide: 4 – 7 days
Regional SA: 5 – 10 days
Metro Tasmania: 4 – 7 days
Regional TAS: 5 – 10 days
Metro Perth: 5 – 10 days
Regional WA: 7 – 14 days
Metro Northern Territory: 5 – 10 days
Regional NT: 7 – 14 days
Our boxes have pictures of bikes on them so if your bike needs to be a surprise you may want to have it delivered to work or an alternative address.
We do not deliver to PO boxes.
If you are sending to a business address please provide the business name as a reference for the driver.
All products are in stock unless otherwise stated next to the item online.
If you have not received an email from one of our carriers please check your junk mailbox as these emails sometimes end up here.
Please email nicole@aquamarine-salmon-303937.hostingersite.com or call +61 408 604 375 if you have any questions or concerns. We are here to support you and your child’s riding journey.
Manufacturers Warranty
Our Kid’s Balance Bikes come with a five-year warranty against manufacturing defects. The warranty is limited to riders weighing less than 30kgs for a 12″ bike, 50kgs for a 14″ bike & 100kgs for our 18″ bike, and 120kgs for a 24″ bike.
Our Kids Scooters come with a two-year warranty against manufacturing defects.
Our Kids Helmets and Adult Helmets come with a 1 year warranty against manufacturing defects.
Our Bike Accessories come with a 1 year warranty against manufacturing defects.
Resolving warranty issues is easy. Simply contact nicole@aquamarine-salmon-303937.hostingersite.com and include the following information:
Please explain the issue you’re experiencing with your Kidvelo product.
Attach a digital photo.
Complete shipping address.
Daytime phone number.
Email address.
The Production Date and Batch number of your Bike if applicable.
Return shipping cost is the responsibility of the buyer, whether returning or exchanging.
Please refrain from unpacking and/or assembling if there is a possibility of a return for personal reasons.
If we make a shipping error, such as the wrong colour, style, or size, we will gladly email you a pre-paid return label to send the item back to us for an exchange or refund.
Ordering the wrong size is NOT considered an error on Kidvelo’s part. Please be sure of your choice(s) when making your purchase.
Returns Policy
Since we all share the goal of having your child happily riding outside, we encourage you to call us as we might be able to resolve the issue without returning the product.
All of our kid’s products come with a warranty against manufacturing defects and a 30 day 100% Love your Ride satisfaction guarantee.
We welcome feedback and will quickly respond to warranty issues. If you are not satisfied for any reason, PLEASE contact us first at nicole@aquamarine-salmon-303937.hostingersite.com
If you wish to return your product please contact us with your proof of purchase and we will provide you with a Return Number. Customers are responsible for return shipping costs to our warehouse in at Xchange Sports Australia at PO Box 44 St Ives N.S.W. 2075
Replacement Axle Hardware Set for STRIDER Balance Bike 12″ Wheels found on 12 Strider Classic, Sport, Pro and Custom Balance Bikes.
One set per wheel is required.
Please Note: Not suitable for 16″ or 20″ Bikes.
Strider Replacement Parts are a custom size for Strider 12 Balance Bikes. We do not recommend their use on other Bike brands.
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